Privacy at Synapse Motion
Privacy policy
This policy describes how Viral Connections Inc. (“we,” “us,” or “our”) handles personal information in connection with Synapse Motion, including our public website and the separate Synapse Motion application. Information processed on behalf of a business customer may also be governed by our agreement with that customer and the customer’s own privacy notice.
Information we may collect
Depending on how you use the services and the features enabled, information may include contact and account details; company, workspace, billing, and configuration information; content and data obtained from tools you connect; support communications; and technical information such as IP address, browser, device, logs, and usage activity. Connected data may contain information about your customers or contacts. The specific data accessed depends on the integration and permissions you authorize.
How information may be used
Information may be used to provide and secure the services, manage accounts and workspaces, process payments, connect authorized tools, produce measurements and reports, provide support, improve the services, communicate with you, comply with legal obligations, and, where permitted, measure or market our services. Where required, we seek consent before using optional tracking technologies.
We use customer data and AI-generated output to develop and improve AI models, including for training. Service providers that support AI features may process information to provide their services. Please do not submit information you are not authorized to share or use for these purposes.
Cookies and marketing technologies
Cookies and similar technologies can support essential site functions, remember choices, measure usage, or help with advertising. The website saves your choice about optional analytics and marketing technologies in your browser’s local storage. You can change that choice at any time using .
The website code currently contains no analytics or marketing tracking integrations. The banner on this website does not control tracking on the separate application or technologies added outside this website’s code. Optional trackers require appropriate consent controls where applicable.
Sharing and connected services
We may share information with service providers that support hosting, AI features, payments, communications, security, or other operations; connected providers you authorize; professional advisers; and authorities when required by law. Depending on the services enabled and your choices, other providers may receive information through their technologies. You can contact us for more information about recipients and processing.
Retention and security
We retain information for as long as needed for the purposes described in this policy and as permitted or required by law. Retention may vary depending on the type of information, our relationship with you, and legal, security, or recordkeeping obligations. Contact us to request deletion or ask about retention. We may need to retain certain information where permitted or required by law. No method of storage or transmission is completely secure.
Your choices and requests
Depending on where you live and applicable law, you may have rights concerning access to, correction or deletion of, or other choices about your personal information. To make a privacy request or ask a question, contact info@synapsemotion.ai. We may need to verify your identity before responding. If we process information on behalf of a business customer, we may direct you to that customer or assist them in responding. We respond as required by applicable law.
International use and changes
Information may be processed in locations different from your own. Where applicable law requires safeguards for international transfers, we will use appropriate safeguards. We may update this policy as the services and our practices change; we will post updates here and provide notice of material changes where required by law.
Contact
Viral Connections Inc.
Email: info@synapsemotion.ai